Testimonials

Here are many more testimonials from our past clients

Grant Molik
The work you did was amazing and I can’t thank you enough, If it wasn’t for you guys I wouldn’t have valuable photos. Appreciate it a lot.

Xodotodo
Excellent and prompt service. Not only were they great with my data and recovered all of it - they have great customer service and were always friendly and knowledgeable. From the very beginning I felt like I was in the right hands, and that they were dealing with me in an honest and professional manner.

billy999
Our memory card decided to pack it in right at the end of our overseas holiday :S, so we tried an unnamed data recovery company who wanted several hundred $ just to attempt the recovery! We took it to Payam and we had the data recovered,copied to a huge 32gb usb and back to us in 3days for less than 1/2 of what the other place wanted! The service was top notch and we were even given a discount because we were told our card recovery was impossible, turned out the bad news was for another customer. They recovered as much as they possibly could with our seriously stuffed card, and the overall service was much better then I would have expected.

Noel Reyes
My wife and I were extremely happy with your service and with the results. Both staff members we dealt with were friendly and very informative. We were given an honest appraisal of the work required and even an option to suit our budget. That you were able to recover the data we wanted most made the experience all the more worthwhile.

Cris Lovelace
I work for a big a bank (not allowed to publish the name) and the only company we trust is Payam Data Recovery. The guys in IT said they saved us a few times when we had a server crash so when my personal external hard drive fell off my desk and hit the ground really hard - I took it to Payam to have a look. The ground was - it was not as bad as I had thought. They got my photos back in about 2 days and it cost $275. I was expecting it to cost $1500+. Really friendly too from the guy at the reception desk - forgot his name, I think it was Mick

Kathleen Hanitti
WD My passport USB fell off my table last month. After 2 PC repair shops could not help, I called WD support in the USA and they told me to go to Payam. They saved everything for me for only $275. Very helpful and friendly service, Thanks for your help!

Leon Silver
I was very happy with your work. You were fast, efficient and good value. I will certainly use you next time.

Jamie Dela Rosa
I was very satisfied with the job that you guys did. It was quick, easy, helpful and accommodating. As a full-time student, I greatly appreciated the plan of payment I was put on that was offered to All my files were recovered from my drive and I can’t really be any happier. Thank you.

Ella
All my personal & work files (6 years worth) were all on my external hard drive, that is until my partner accidentally dropped it. When I went to use it I was not able to read, copy, delete or add files, plus the hard drive was making strange noises which I knew was not good news. I did some research on data recovery companies and called five in Melbourne, PAYAM had the best price and was conveniently located it was also a company whose brand I recognised. Craig was not only able to save 98% of my data but he also kindly spent time explaining everything I needed to know about external hard drives, backup drives etc. – our chat at his office lasted an hour and gave me plenty of useful information to ensure I did not lose my data again. I now have two external hard drives, one which I use regularly and one purely as my backup. Thank you Craig for your exceptional customer service and for saving all my data. Cheers

Nick Ni
Had a WD My Book Live that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.

I thought four years of work, and thousands of beloved photos, had gone down the drain when my hard drive stopped working. I contacted Payam and was immediately at ease. He is highly professional and has the knowledge and confidence to provide a realistic assessment of the situation and yet make you feel positive knowing that whatever can be done will be done. With many corrupt sectors – Payam and his team certainly had their work cut out for them. Payam and his team came through for me, as I’m sure he has for many many others. Thanks Payam and team! - Paul

Elly Hurley
I recently had a need to use Payam Data Recovery as my Mac crashed partway through an update and my Time Machine Backup would not mount! It was panic stations all round - years of photo's, emails and other data that wasn't in Dropbox potentially erased...
Luckily I chose Payam Data Recovery to recover the data from my Time Capsule. Keith and Payam were brilliant, they were quietly confident from the outset they could get my data back, and they did. Not only did they provide me with all the data in folders I could use, they were able to get the SparseBundle onto another disk - so I effectively got all of my data back. I would highly recommend this company for any data recovery you need. They are professional and understanding of the emotional needs of someone that's facing a potential disaster. Thank you Payam and Keith, so pleased to have found you

Ash Sydney
I was devastated when my local computer shop told me they could not recover the contents of my USB. It had picked up a virus the one and only time I had used it while travelling overseas and I was told I had lost all of the precious holiday photos that were on there.
A friend recommended I try and take the USB to someone who specialises in data recovery and that is the best advice I have ever taken! Paolo rang me within 24 hours of receiving my USB to tell me the good news. I could not believe he had saved them all, and for such a good price!
The professionalism and quality of service they provide is fantastic. I would recommend them as the first point of call to anyone who is serious about recovering their data.

Ria Claassens
Really happy with the data recovery work you guys did for me, so very grateful I got my data back. Thank you so very much, will be backing everything up in the future.

Frederic Lai Tham
Simply the best 🙂

Gaynor Macdonald
Payam recovered almost all my data from an external hard drive - after I had two hard drive crashes in one week. They tried hard but couldn't do the same for a friend so I know how hard they work to make this happen. In both cases, they were excellent to work with, professional and courteous - how all business should be conducted.

Emilyy
I cannot thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. Meant so much to me, such as lovely company always kept me up to date

Kathy A
Inserting my USB into my computer it told me my files could not be recovered as my disk needed to be reformatted. Knowing that the USB contained valuable files I googled where I may go and decided to contact Payam to see if they could recover the files. It was the week before Christmas but I was provided with a quote the same day for the cost of the recovery. My files were returned at the time estimated for the recovery and there was a follow-up a few weeks later to see I was happy with the files recovered. While unfortunately not all of my files could be recovered (which is no fault of Payam) I was grateful for those that they managed to recover. I appreciated the professional service provided by Wes keeping me up-to-date on progress. I would have no problems recommending their service to others

Our business relies on digital storage and when a drive fails it can cause great concern. We recently experienced an issue with a drive that was used to store critical client data. Without hesitation we sent the drive to PAYAM Data Recovery and they have successfully recovered all data and returned it to us on a new drive. Their communication and service is professional and courteous and everything they promised was delivered. If we have any future hard drive or data recovery issues they’ll again be my first – and only - call. NextGen Studios.

drli
I suddenly encountered a problem with my portable HDD which became inaccessible. I have more than 500GB very important data on it. Thanks to the help from Payam Data Recovery, I finally got all my data back. This is really professional service with perfect output. I'm very satisfied.

Ian Mansell
Amazing service from start to end. My drive data was saved! Payam held onto the drive whist I was on holiday, then followed with a call to arrange suitable delivery on my return. I wish all companies were like this.

Diver ss
I went to Payam after hearing their ad on the radio, the connection on my HDD had broken off the circuit board. They gave me a free quote and within 24 hours had told me they could help. The info I have on the drive is critical for my business and they had recovered 100% of it within a few days. I can now also get the drive replaced under warranty. Thanks very much and should I ever need to use them again I won't hesitate.

Serge Kraskov
Payam was great and recovered my data with no fuss and walked me through every step.

ShaikhoonGhafoor
I’m very happy with the data recovery work done. Overall, it was a great service provided and I will definitely recommend it to others.

My girlfriend's hard disk got stuffed without warning and no signs at all, and it froze the computer completely. I had no idea what to do and since she was starting up her own business, she had a lot of critical files on her disk. I searched the web and came across Payam. Firstly, the website was good. They were detailed, and gave straightforward quotes. There was no hidden costs involved. Also, they had the lowest prices across a few other companies that came up in my search, which were charging $1000 and above. I rang them up. They were very professional and very friendly. I sent the hard disk in and within 4 days, I could collect the hard disk (I did provide them with a new one since the old one was completely screwed, but they do sell HDD as well) and they retrieved the data as well to my relief. I would highly recommend Payam to anyone who is unfortunate enough to encounter HDD failures. But I would say you are in good hands when your disk comes to Payam. Staff are friendly, reliable and competent.

Taleen M
I recently lost all of my photos off my second internal hard drive after having a DVD drive installed in 2 of my computers by a well known company. A friend in the computer industry recommended that I take my computer directly to Payam. I went over that afternoon and spoke to Paul. He went through all the options and prices available to me for the recovery. Although I had gone late in the day, Paul rang me the next day with information on the hard drive. The previous company had not only destroyed my photos but had mixed up my hard drives and connections between the 2 computers they were dealing with. It took a while to trace back where the mix-up occurred but with Paul's help I finally figured it out and I was able to get the correct drive to him for repair. I ended up with all of my photos back and all the hard drives and connections in the right location. Payam only charged me for the recovery of the damaged disk throughout this whole complicated process. Paul then rang to make sure that I had all the correct information. Many thanks to Paul for all of his help. I always appreciate great customer service and I got it by the bucket loads at Payam.

Christina Tee
Payam did a really good job with recovering my files that were in a portable drive that was damaged. Really glad that I entrusted them to do the job!

Zeina Cee
When i discovered my crucial data was 'lost' I contacted a I.T technician who said it was highly unlikely that the data could be retrieved but recommended Payam as the place that could most likely find it, if anyone had any chance to?!?....Distressed and desperate I contacted Payam and was calmly talked through the process.Essentially if they couldn't retrieve the data I would not have to pay all the costs and if they did find the data the price was negotiable based on what work they did. I ventured to their office prepared to offer a blank cheque but was pleasantly surprised with the cost of the quality work, but more so impressed by their exceptional customer service. Payam offered me premium customer service for the economy price and were able to retrieve 98% of my missing data in less than 3 working days. They also very generously copied all my data onto a clean hard drive and posted it free of charge to my workplace.Knowing how stressful this time of year was for me, they took an even more personalised approach and provided the hard drive free of charge. I can't tell you how easy it was dealing with Payam. Their work is superb , their customer service is outstanding and communication with them was constant and clear. Just the other day I received an email from Payam letting me know that they were available to chat to if I needed assistance working through my recovered data. I have placed their business card at work and have shared the story of how generous and personalised their customer service was, let alone how amazing their work is to anyone who will listen! Please do not hesitate to contact them for help, I strongly recommend their services to anyone who experiences the grief of data loss. Thanks Payam, words can't express my gratitude for your assistance. I wish you guys all the best in the new year 🙂

Matt Colcombe
Excellent service with a professional completion of the work. I was very grateful to have my data successfully recovered. I was kept up to date with emails and the overall communication was very good and helped me feel confident in their service. Thanks again!

Devan Massey
Thanks to Payam I've been able to recover photos I haven't seen for years! They were on an old laptop hard-drive and I didn't expect to set anything, but they managed to get it all. Service was also much quicker than expected.

Ron Shaw
Very happy with what you were able to do. The Co-operation was exemplary, prompt and courteous. Thank you very much.

Brendan Cheong
I contacted several different data recovery companies when my Raid 0 array failed. Payam responded the quickest, and not only that, provided me with a range of price options. Their lowest cost option was very competitive and quoted an expected completion time of 4 weeks.
I chose their lowest cost option as I was not in any hurry, but as it turned out, Payam recovered 100% of my data in under 10 days anyway. Communication from Payam was excellent, and I was regularly kept updated of their progress and expected completion time. Their staff was friendly and professional at all times.
I found Payam to be very knowledgeable, experienced, and above all, flexible and very customer centric. I have no reservations in recommending them to anyone

johngauci2000
Very professional, helpful and effective. I would highly recommend their data retrieval service. They recovered all my data and provided very useful advice. A number of sources recommended Payam as the best in the business and now I know why.

Mark Irving
Awesome Job…Thanks!

Annie McIntosh
Very friendly very helpful successful recovery

Jan BURNETT
When I needed urgent access to a couple of the retrieved files, before I had received back the retrieved data on hard disk, your staff sent me an email attachment with the 2 files I needed. They were also able to delay the deletion of your back-up copy of the retrieved data, until I had had a chance to fully check out all the retrieved data on the external hard disk.

Bernard Jones
These guys know what their doing. Was just going through life and then was faced with my other half loosing over five years worth of photography plus data, and then have the back up crash on the same night. Payam, Lachlan and the rest of the team persisted, ran multiple recoveries, providing updates on its progress and then retrieving 905 of the drive. Great achievement and great service

I had a 1TB HDD with Music and 10 years worth of photo's...the loss would have been devastating. I took the HDD to PAYAM and a day later all my data was recovered. Great service and eager to please. *** Thank You ***

Jye
I was very impressed with the service you offered - and in particular your communication throughout the process. You did a great job and recovered all the data from a few drives of valuable information at a price that pales in comparison to the value of the data recovered.

Bricks Branham
Fantastic! Payam assessed the problem, recovered all the missing files within the time frame and was able to get on with life again. Great friendly service.

Denis Wade
Recently I had a Netgear ready NAS bite the dust. A software glitch broke my 4x4TB RAID 5 array and I was scared to have lost the lot. Craig from Payam took on the task of virtually recreating the RAID 5 array and was 100% successful. All of my data was intact as if nothing happened. After supplying him with a 10TB drive. All data was transferred and safely recovered within a few days. I am so glad I found this company. Craig was an absolute pleasure to deal with. Kind, friendly and very professional. Thank you so much for your service and your ongoing advice. RAID is redundancy only, I now have my photos all backed up onto multiple drives and google storage cloud. I cannot thank you enough! Kind regards

Naomi Petersen
Payam Data Recovery have successfully recovered data for me twice. I was delighted to get my data back! and very satisfied with the level of communication and service.

Renee Moroz
Don't go anywhere else- come straight here! quick turn around and reasonable rates. Plus they are happy to send the recovered data to you in the post for a minimal fee!!! thanks a million for saving our kids memories 🙂

Harpreet
My laptop had crashed and I had all my uni data in the hard drive. I didn't want to lose this important data and I found Payam. Great service, friendly staff which is well technically informed. My data was saved and the price I paid was also reasonable. Thanks to Payam for the help.

Leon Ure
Payam managed to recover nearly all of my files, including non-generic formats, after the corrupted HDD was formatted and then another HDD was cloned over the top of it. I highly recommend Payam!

Darren
I have been using Payam for probably a decade now. They have never been unable to recover data for me. Their skills and customer service are exemplary. Most recent was a SSD that would not detect in bios, previously I have had data recovered from a failed raid 5 array, a fire damaged drive and some other failed hard disks I recommend their service to everybody

DebboMac
My external hard drive with all my important personal data, photos and videos just didn't boot up one day when I plugged it in it was working the day before and suddenly stopped working the next. I then took it to my local computer shop in Mandurah who tried to recover the information for me and said that it was most likely that all my data was lost and suggested I try Payam Data Recovery Services in Perth as they were the best in the business but they also did warn me that their services were not cheap. PAYAM in Perth attempted to recover my information however, it had to be sent on to the Sydney Recovery Centre. I can't remember how long the service actually took but I was so happy in receiving the phone call saying that they had managed to recover everything! FANTASTIC! I was so very grateful. I doubt any other place could have done the job they did, and you certainly can trust that they will do the best job possible. This however was back in January this year. You would think that this could not happen TWICE in one year and to the same person. However, in May this year, it happened again. This time the newly recovered hard-drive got zapped by lightning all I know was that the hard drive got really hot and then nothing. I went through the same process as before, going firstly to the Perth office who in turn sent it onto Sydney .. And what magicians they are at the Sydney Recovery Centre. They managed to recover the information for me once again. I can't thank you all enough!! It's very obvious to me now to always go to the best place first. It's worth it. If your data is important to you pay for the service DEFINITELY GO TO PAYAM DATA RECOVERY SERVICES!!!!

Stanley Campbell
My experience with Payam was extremely satisfying. The service provided by the staff at Payam from my initial email inquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded too promptly to emails and returning phone calls, regularly provided feedback regarding progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman's terms. Thank you to all.

Kate Roulston
Amazing! Were able to recover data from dead iPhone so quickly! So thankful I got it all back. Thanks so much

SuganyaJeyaprakash
You are very considerate and charged a reasonable amount for me since i am a student. I really appreciate that! Regarding work, it was good and got done in a reasonable time. Thank you, once again.

Payam Data Recovery Pty Ltd - Australia

5.0

Based on 103 reviews

Mani Moon

2021-01-17T18:50:32+0000

03485206007 please content me

Merlyn Reuter

2020-07-29T10:34:04+0000

they are awesome!!! recovered my data when no one else could... even Apple!! thanks sooooo much... 😎🙌🙌🙌🙌🙌🙌read more

Nathan Woodcock

2020-05-28T08:31:17+0000

I've used Payam for years and they've never failed even with the most intensive recoveries requiring internal drive... parts. Highly recommend.read more

Peter Graham

2020-05-22T05:23:14+0000

Totally indebted to these guys for their successful efforts to recover data from my damaged hard drive. Highly Highly... recommendedread more

Michael Twizzles Dwyer

2020-05-13T09:08:42+0000

Highly efficient and professional service, very happy!

Sheree Stevens

2020-04-30T10:03:31+0000

I just wanted to take the time to express my absolute sincere thanks for all of your help and support with my data... recovery. After my SSD crashed and scrambled, I was honestly convinced that I had lost everything, but having my precious memories recovered was a massive relief. Thank you!read more

Sophia Kinston

2020-04-20T07:38:50+0000

A touring and recording artist, a lot of my music data suddenly disappeared from my hard disc, extremely valuable I was... at a loss as to what to do. And after a series of failed attempts to retrieve this lost data, this was a difficult job, so as a last effort to retrieve the files, I took my hard disc to Payam data recovery, uncertain of being able to get the data back. Payam took on the hard disc, and unbelievably, they were able to retrieve the data. Somehow, the data that they got back, was the data I needed, and the data they couldn't retrieve was not essential. Payam did a great job, and I think due to their facilities and experience, this was a success. They got the files back and I was able to open the disc viewing the files exactly as they should be.......they were efficient in the job, and sent me my replacement discs with fast delivery, and I am forever grateful for their service. Do not use anyone else except for these guys, as they will do the job I'm sure!! All my thanks go to Payam for getting this data, something that was vital to my work, I cannot thank them enough!!read more

Jo Parker

2020-03-25T01:10:35+0000

I lost six years of work for a charity I volunteer for. The Payam Data Recovery team were my saviours. They kept me... informed (without giving me false hope) all the way and salvaged EVERYTHING. We rescue animals ... they rescue data. What a team!!!!read more

Chan Kosta

2020-03-16T03:08:45+0000

LIFESAVER - this is our second time using Payam, unfortunately the first time with a dropped hard drive we had no luck... however that didn't stop us using them again when we had our SD card magically become unreadable only a few months after our first traumatic experience. We used the express service and got ALL 500+ mp4 files back, undamaged almost OVERNIGHT. We cannot thank the staff at Payam enough for literally saving our business.read more

Ryan Elson

2020-02-27T07:38:12+0000

In my experience, PDR was fantastic. It was able to fully recover all the Sony Handycam video of my first overseas... holiday with my kids after the camera took a swim in the ocean. Yes, it was an expensive exercise but to me it was worth the digital memories. Two other earlier attempts made by PDR competitors (local and interstate) were unable to have the same success.read more

Shakil Mahmud

5 out of 5 stars

posted 1 month ago

Initially I gave one star review as I found Payam very expensive. May be that is what they charge and that is the standard rate.
After having a chat with the owner, I decided to edit the review. Owner of Payam is a perfect gentleman. He listened to my problem. He was sympathetic and offered reasonable solutions for me and he was very professional in his approach. His well manner changed my mind and I believe his company deserve five star rating. Thats why I decided to depart from my original stand point.

Maryam Montazer

5 out of 5 stars

posted 3 weeks ago

Highly recommend Payam Data Recovery.
My Mac Pro was water damaged; surprisingly i found that apple does not recover data and repair laptops. Apple store recommend me a few third party companies including Payam. I choose Payam as they said they are able to recover my data 100%, it was the fastest and the most reliable company. They have office in Sydney (cbd).
Their service in short time was expensive but all of my data was recovered. I got a special discount as a student and researcher from the manager, Payam.
Jj, technical person, was extremely professional, helpful and knowledgable. If you have valuable data in your device, contact them.
Customer satisfaction is important for this company.
I suggested them to give a personal report explaining which part of my laptop was damaged; how did they turn it on; recommendation for fixing it...
I am very grateful that I could go quickly to their office and get the data in few days.

Beverly Bailey

5 out of 5 stars

posted 5 months ago

I had my USB break on me in the most random of ways and it basically had my professional life saved on it! So after desperately calling a few computer places I found Payam and Craig in the Melbourne office was fantastic. He kept me up to date with the process and he managed to recover almost everything! Payam Was fabulous! I couldn't ask for a better result. Some of you may be put off by the pricing, but honestly, once you get back all of your data, you won't even think about it!! Highly recommend Payam!!

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