Here are many more testimonials from our past clients
Henk de Weerd
Dear Wes, During our latest visit to Vietnam and Cambodia I made the fatal mistake of carrying out a request from my Tablet to format my SD card I mistakenly thought that did not affect my CF card. Unfortunately it did and I lost at least 1 day of photographs taken in Saigon. I asked various people if they could be retrieved only to be told by most people it could not be done. However a salesperson at Harvey Norman, Yes there, told me not all was lost as long as I had not done anything with the card but they could not do it nor would he suggest anyone. After some research I found Payam on a google search and with an office in Adelaide I thought why not give it a try. I spoke with Wes and although he would at the time not give me a guarantee he would look at it and let me know what he found. He did so early next day, including a print to show me. I gave him the go ahead and within days I had all my photos back, both Raw and JPG files. The thing that most impressed me was the fact that if I was not 100% happy with the result Payam would not charge me. How good is that!
Thank you Wes Hliniak, Thank you Payam, you both saved me a trip back to Saigon. Come to think of it?
Kind Regards
Henk de Weerd Nairne
impossible
I will never be able to thank PAYAM enough for the great job they did in recovering some very precious photos I had accidently deleted. They were very professional, quick and pleasant and kind enough to help me download their disc to my computer when I returned home. These Magic Men are also my heros - I just didn't believe a recovery could be done. THANK YOU SO VERY MUCH, boys.
Jerry
When my HDD failed I was in shock thinking “that didn’t just happen, did it?” Everything I thought was worth keeping for the past 10 years was on that Drive. The guys at the local PC store couldn’t even read the drive, saying “it has some big problems” & suggested I give the guys at PAYAM a call & send them my HDD. Glad I did! I now have all my data back without losing anything. Payams communication & personalised service was excellent. If you have any HDD problems these are definitely the guys to call!
Duncan Yelds
OMG! I have just gotten back my lost files that were inadvertently deleted when we changed a mail server across recently …….. Now I was told that to recover a .pst or an .ost file was not possible ……Or highly unlikely to recover any useful data. Yes the guys at Payam data recovery had my PC for 10 days – but to look at the recovered files and see that 90% plus of my lost email data was recovered was extraordinary – yes 12 years of client communication was recovered from a hard drive and file type that shouldn’t of been recoverable.
These guys went not only an extra mile they circled the globe finding a solution to recover my lost data – the value of their work is far far outweighed by the cost of what I would of lost in client records. You would be stupid to allow anyone else to attempt to recover your precious data.
Naomi Petersen
Payam Data Recovery have successfully recovered data for me twice. I was delighted to get my data back! and very satisfied with the level of communication and service.
Peter Juniper.
Your service was excellent and I couldn’t fault it. Communication, pricing and the processing timing was made very clear and reiterated a number of times. My dead mobile phone was processed surprisingly quickly and the data I wanted to retrieve was recovered.
Seaneen
Payam's service was wonderful, I thought I had lost all my backup but they came to my rescue.
Julio G.
We recently had both our Primary and backup data storage devices dine in the same week, Payam were quick, professional, communicated clearly and stuck to time frames, couldn't have had a better experience.
Cavern S
Craig Nevans from PAYAM data recovery I own a recording studio and have had success with PAYAM,i recommend any commercial recording studios, musicians with home studios, Multimedia business etc to use the service PAYAM data recovery in the result of a system failure. Thankyou Craig for restoring my files and preventing my business from incurring a great loss. Regards Mark Belcastro
Jimmy Tang
My HDD died due to firmware corruption. Recovery cost $600. Great service. Easy to reach from the station.
Bruce Real
It was with great relief that Payam Data Recovery were able to recover in excess of 95% of the data on my hard drive. I opted for the cheaper method of waiting but I was impressed with the service given.
Sarah Hidayati
I am surprised to see how you recover the data and the good communication provided. Initially, I though the data would lost anyway.
Keep up the good work guys.
Besharl Hein
You did a great job from start to finish, and it was very much appreciated.
Lydia von Rönge
The service was excellent. The team at Payam Data Recovery was happy to work around my needs and requests to make it happen.
MartyKuk
I recover data myself but NOWHERE to the that this company does. These people know exactly what they're doing. Hard drive failed when accidentally knocked it off table. Drive was cycle clicking and trying to be read. Went onto the official seagate website for a data recovery service. The ONLY Company it found as the official data recovery experts was payam. Payam have just recovered 100% of my data with the exact same folder/file structure with everything as the way it was. How they did it is beyond me but fascinates me and would love to learn what these guys do. Thanks so much again and will recommend any customers drive I would be unable to fix myself.
Terri Bork
Payam provided a professional and prompt service in recovering data from my Macbook Pro which had been water damaged. Unlike some other companies, their quote was free and the fee was only payable if they successfully recovered the data.
Vaughan Chitty
Thank you, I am extremely happy with the data recovery work. I had tried two other computer repair places but neither was able to recover any of my data, Payam recovered the whole hard drive – very very grateful
Mindy Cole
After dropping my iphone in water and then it not turning on or charging... I thought I had lost my thousand photos and contacts and everything else my life depended on with that phone. I sent it down to the guys at Payam and after only a few days I got the call to say all had been recovered! I am so grateful! Thanks again guys! appreciate it a lot
Jhon Duque Ortiz
I am writing this email with the intention of highlighting the spectacular service I have received from all of the staff at Payam Data Recovery, who helped me even beyond their duty, psychological, economic and personal level.
I really feel fortunate to have received such a magnificent professional help and special treatment as has given to me.
Thank you once more for the time, advice and great service I received from such wonderful company and such high-quality professionals with such strong and high human value.
Thank you so much for your great help and unique service.
John N
Discovered my USB had a unrecoverable error preventing me from accessing my substantial client files. Most IT people I spoke to said I'd be unable to recover anything. I took the device to Payam and they were able to recover every file. Craig and the team are AWESOME and I've shared my experience with many to date. Great to find a tech service that delivers on what they promise. I will continue to share my great Payam experience. Thanks Craig.
Steve Gellyn
To Wes and your team at Payam, I would like to say thank you for recovering my hard drive with all my photos and personal information on it. The service and professionalism you and your team showed is outstanding, and I will let all know!!!
Raven V.
I couldn't be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I would recommend them to everyone!
Paul Lock
Payam recovered lost information without any fuss, the staff were efficient and professional and kept me informed as to total cost and progress. I would recommend Payam to as the data recover solution to any of my friends and colleagues.
Uday Shivamurthy
Losing data you thought was on an external HDD = bad
Dealing with the fact that you may never get your data back = worse
Dealing with Payam = PRICELESS!!
These guys are the best in the trade. They are extra-courteous, sincere, honest and best of all they provide TOP value for money. I lost data on a 1TB external disk drive that had two 500GB disks in it. I didn't realise the product had hardware RAID, like an idiot I did not enable it and simply backed up data with no RAID!!!
Payam, recovered **all** my data, could not be happier - thanks a lot Payam
David Crofts
A very genuine company that cares about its customers. Their obligation-free quote is exactly that, obligation-free and with no hidden charges. They were able to recover all my data from my corrupt HDD at quote price and within the timeframe, whilst displaying great professionalism and prompt responses to my queries.
P.S. Shoutout to Kane from the Brisbane office for his professionalism.
Suzanne Janine
This company retrieved my data from a mechanical malfunction of some sort from my hard drive. The hard drive could not be accessed using any computer yet Payam managed to get it all off & onto an external hard drive for me. Using the priority service was extremely prompt & the service was friendly and communicative & I was more than happy to pay the fee based on the amount of work it saved me from having to try & re input etc. Hopefully I do not need their services again but if I do have data recovery issues ever I would deal with them I was that happy with their work
Shelly L.
A simple storage device, which had worked faultlessly for a few years, decided soon after our recent office move that it was not going to boot up again. Having allowed our backup regime to fall behind by a few months, this meant a significant amount of important business data was inaccessible. Tech support from unitas manufacturer (when finally available) gave us great confidence the unit could be re-started in various ways but no confidence the data on the drive would survive the exercise. Their recommendation was Payam. of course payam was able to quickly and cost-effectively retrieve all of the data on the disk. However it was the way Craig conducted himself, without a hint of smugness or judgement, that was most impressive. The team at Payam are clearly very knowledgeable and highly skilled in this field, but at no stage were we made to feel ignorant or deficient. The whole process was carefully described, then quoted, and communication all through the exercise was timely and professional. We would have no hesitation in recommending payam, they're far better at their job than we are at backing up.
Scott McGuirk
I bent a USB stick with a lot of precious data on it. I contacted Payam and they explained very clearly their service, the process and the probability of retrieving the data. They indicated it would take 5 days to complete but I picked it up after 3 days. Great service. Their communication via email and SMS was timely and informative and the result was perfect. A+ for customer service
Alex Giangrasso
Recovered data from my water damaged (destroyed) Samsung Galaxy S6 3 weeks after the damage occurred. Amazing service
Brenda Jason
A hard drive crash is very stressful, when it happened to me I called up crying and in tears. I was treated with compassion and kindness which impressed me when first calling them. I only paid $440 and got my data back in a few days after another data recovery company told me it was not recoverable and had my hard drive for months. I'm glad I tried Payam Data Recovery before giving up. I have tears of happiness now! lol
Laura Le Mercier
Such a relief to have all of my precious memories returned! Looked around at quite a few places, and no one said they could do it. Was heartbroken, until Payam said they could do it. Thank you Payam!
Janine Sabeh
The PAYAM Data recovery men are my IT hero's! l was given a quote within 24 hours and they even took the time to explain to me all my options. After being turned down by 3 other people Paolo Bileci saved the day and did so at a very affordable price! It just goes to show that not only are these men friendly and professional they are incredibly knowledgeable.
Don't waste your time/effort/money on anyone else PAYAM really are the best in the business!
billy999
Our memory card decided to pack it in right at the end of our overseas holiday :S, so we tried an unnamed data recovery company who wanted several hundred $ just to attempt the recovery! We took it to Payam and we had the data recovered,copied to a huge 32gb usb and back to us in 3days for less than 1/2 of what the other place wanted! The service was top notch and we were even given a discount because we were told our card recovery was impossible, turned out the bad news was for another customer. They recovered as much as they possibly could with our seriously stuffed card, and the overall service was much better then I would have expected.
Name withheld
“My network attached storage recently ceased to be accessible. Among other things it held my iTunes music library and the thought of having to rip all those CDs again was not at all appealing! After spending some time troubleshooting the problem with the manufacturer, they referred me to Payam. The service was friendly and professional and in a matter of days my data was recovered. Their post recovery follow up was also first class in making sure that all was in order and my system was back up to speed.
zellybabe
I am an avid photographer and a mum of 3 little cuties and I mistakenly stored all my photos including our family and baby pics from 2005 till 2010 on a single external hard drive....so you can imagine my despair when I turned it on one day only to hear a loud clicking, clunking sound with an error message on my computer saying there was no readable files! I was desperate and did as much research as I could to find a company that could help me. I knew I only had one shot and recovering anything from the damaged drive, so after much phoning and emailing around I came to the decision that Payam was the only place that had a very high success rate and I felt assured that they could help my situation. Well my intuition served me well because they had success, they were able to save all my files and I couldn't be happier!! Throughout the whole process we were updated on their progress and our emails were always responded to very quickly. They are extremely professional and my experience with this company has been outstanding! I HIGHLY recommend them to anyone that finds themselves in a situation like mine! THANK YOU PAYAM DATA RECOVERY!!!!!
While our IT guys were installing my wife's new work system I asked them to have a look at the home PC that had been performing erratically. They took it away and I expected to hear back about some minor problem. Instead they said the hard disk had crashed and despite all their best efforts they couldn't fix the problem. While my wife and I have backup systems for our work PCs we had nothing similar for the home PC. This was not good news. There was a long history of home related correspondence and documents and a large collection of photos taken by our two daughters that were saved on this computer. Our IT guys recommended Payam, so I took the hard drive over to North Sydney hoping for the best. As it turned out I was not disappointed with Payam being able to recover everything. They put it on an external drive, which is now the backup, and all ended well.
Dan Wright
Very easy to deal with and reliable company. All my work was quoted quickly and accurately, no surprises at the end of the job and they were able to get all of my data back from some very old hard drives. Highly recommend using their services.
Amylee Goodman
Couldn't recommend highly enough amazing results always informing you on the process and just amazing with customer service
David Kinder
I found that the service I received was better than expected. In fact, it was exceptional. I will certainly recommend you to anyone who may require this service.
Diver ss
I went to Payam after hearing their ad on the radio, the connection on my HDD had broken off the circuit board. They gave me a free quote and within 24 hours had told me they could help. The info I have on the drive is critical for my business and they had recovered 100% of it within a few days. I can now also get the drive replaced under warranty. Thanks very much and should I ever need to use them again I won't hesitate.
James Bomalick
Your service were second to none and I couldn't be happier. I hope I don't need your services in the future, but in any case, I wouldn't hesitate to return and to recommend to other people. Keep it up!
Xodotodo
Excellent and prompt service. Not only were they great with my data and recovered all of it - they have great customer service and were always friendly and knowledgeable. From the very beginning I felt like I was in the right hands, and that they were dealing with me in an honest and professional manner.
Les M
If you need help to recover files or ascertain what's wrong , here is where you go , helpful , honest , i cannot say enough , these guys can help with your dumb questions too , i had mine answered! Reasonable cost too , i had to see them a second time for a similar problem with a CF card , it was looked at on the spot and we figured out that my card reader was the problem and advice was given , no charge . The guys could run a help desk if they were not too busy , they are THE experts !!! Do not go anywhere else !!!
Tammy Tattam
When my hard drive died I thought I had lost everything but Payam Data Recovery, recovered & saved my stuff very grateful
Kathy Perry
The staff was very good and understanding.
Wayne Harrison
Very happy and please with the result….you guys save day skin as we had heaps of photos and important documents that we could not afford to lose……a job very well done and despite the no need for urgency, it was still completed in a very short time…..
Ceasar L.
The service I received from Payam Data Recovery was excellent. We received a quote via email within 24 hours and the repair work was quick and they managed to get all files back. Very impressed!
AJ
I called on Payam after I had accidentally reformatted my windows XP computer hard drive and loaded on a Linux partition. WIth thousands of vital files lost I immediately sought quotes from a number of data recovery firms in operating in Brisbane. Payam were the first to respond to my email enquiry and through their email and subsequent phone call gave me the confidence to proceed with them for the difficult recovery task. At all times the Payam staff were very courteous and professional in their dealings with me and were ably to recover virtually all the required data. I have no hesitation in recommending Payam for your data recovery needs.
Shane Anderson
Payam recovered 100% of some crucial footage for our film shoot that was next to impossible to reshoot for our feature film project.
Total professionalism, great pricing and superb communication, if you need data recovery services, go to these guys first!
Stephen Schilg
All in all I couldn’t have been more pleased with the process. I was quoted over $800 by a local company, who couldn’t promise that it was able to be fixed.
I saw the prices on your website as well as the free quote and no fix no fee offers. Couldn’t have been a better deal. I posted the HDD down along with a spare to move the recovered data onto. I selected the economy option by the recovery was done within a week! Could not have been happier with the whole process!
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Google Reviews
Sending a hard drive with physical damage to attempt data recovery of a number of important files. They were completely successful in recovery of the requested data. And even before the job began were able to answer questions pertaining to their process and job information.
And excellent and fast service with amazing communication.
Highly recommended for your similar needs.
Wife's phone died without any warning and she had not had time backup photos. Luckily Payam were able to recover them all. Not the cheapest service, but what price can you put on memories? They retrieved 27GB of data, over 14,000 photos and 250 videos. Made a very happy wife when she got the backup drive Christmas morning. Staff were very polite.
Only one very small area of improvement for them would be to provide a little more comms. We chose the Economy Service (1-2 weeks) that took 3.5 weeks. Acknowledging that website states times subject to change, however there was no comms from them, it was only when I chased status updates.
I found Payam Data Recovery to be reliable, transparent and very easy to communicate with. They resolved my issue quickly and professionally and I felt confident my data was in secure hands. What really stood out was how approachable and supportive they were, making it clear that no problem was too small.
